FAQ
1. How long does shipping take?
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Processing: 2-5 business days for in-stock items.
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Shipping: Toy storage racks via parcel: 5-10 days; Beds and desks via freight: 7-20 business days. You'll receive tracking and the carrier will contact you to schedule delivery.
2. What are shipping costs?
Calculated at checkout based on size/weight. Beds and desks have separate freight charges. Free shipping on qualifying orders.
3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.
4. Do items require assembly?
Yes, all items require assembly (attaching headboards, legs, shelves, hardware). Instructions and tools included. Beds often require two people.
5. What types of children's beds do you offer?
| Type | Sizes | Features |
|---|---|---|
| Toddler Beds | 52" x 27.5" | Low to floor, guardrails |
| Twin Beds | 39" x 75" | Standard size, various styles |
| Bunk Beds | Twin/Twin, Twin/Full | Guardrails, ladder |
| Loft Beds | Twin/Full | Desk underneath, storage |
6. What types of children's study desks do you offer?
| Type | Features |
|---|---|
| Height-Adjustable Desks | Grows with child, promotes good posture |
| Tilt-Top Desks | Adjustable angle for reading/writing |
| Corner Desks | Space-saving |
| Desk & Chair Sets | Matching set, ergonomic design |
7. What types of toy storage racks do you offer?
| Type | Features |
|---|---|
| Cube Storage | 4-9 cubbies, fabric bins included |
| Bookcases | Low height, rounded edges |
| Toy Chests | Slow-close safety hinge, ventilated |
| Wall-Mounted Shelves | Space-saving, easy reach |
8. What safety standards do your products meet?
All our children's products comply with:
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CPSIA (Consumer Product Safety Improvement Act): Lead content (<100 ppm) [1†L8-L11], phthalates (<0.1%), tracking labels with manufacturer, date, and batch information [7†L17-L20]
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ASTM F1169 for full-size cribs [0†L4-L7] and ASTM F2613 for children's desks [2†L8-L9]
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ASTM F3096 for furniture anti-tip devices (included with toy storage racks) [3†L21-L24]
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Children's Product Certificate (CPC) based on third-party CPSC-accepted lab testing [4†L30-L31]
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16 CFR Part 1500: Small parts, sharp edges, mechanical hazards
9. What materials are used?
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Beds/Desks: Solid pine, MDF (engineered wood), plywood – non-toxic, water-based finishes.
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Toy Storage Racks: Solid wood, engineered wood, fabric bins (BPA-free).
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Hardware: Anti-tip brackets included, rounded corners, child-safe hardware.
10. What are anti-tip devices and why are they important?
Anti-tip devices are included with toy storage racks. They must be attached to the wall to prevent tipping, which can cause serious injury or death. Follow installation instructions carefully. These devices meet ASTM F3096 safety standards [3†L21-L24].
11. How do I care for my children's furniture?
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Clean: Wipe with soft, damp cloth; mild soap if needed. Avoid harsh chemicals.
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Spills: Wipe immediately to prevent staining.
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Check: Inspect hardware monthly; tighten if loose.
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Anti-tip: Re-check wall brackets periodically.
12. What is the weight capacity?
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Beds: 250-400 lbs (including mattress and child). Check product specs.
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Desks: Top surface: 50-100 lbs; shelves: 20-30 lbs.
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Toy Racks: Shelf weight limits specified; do not exceed.
13. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, and financing options (Affirm/Klarna).